APPLICATION OF THE PRINCIPLES OF SUSTAINABILITY IN BUSINESS LOGISTICS WITH CORPORATE CUSTOMER SERVICE

Authors

Keywords
business logistics, sustainability, distribution, consumer behavior, customer service, business success.

Summary
Changing economic conditions pose a number of challenges to business logistics and in particular, its role in customer service, but it can and should be linked to modern understandings of sustainability. The aim of the study is to highlight the application of the principles of sustainability in business logistics with corporate customer service.

The main tasks related to the goal are: to present the content aspects of sustainability and its connection with business logistics; to bring the technological solutions in business logistics with corporate customer service in the direction of increasing sustainability; to derive the expected results from the application of the principles of sustainability in business logistics with corporate customer service.

The main research thesis of the author is that digitalization in business logistics predetermines a number of changes and requires managers of large companies be innovative and creative in applying the principles of sustainability in order to provide an excellent service to ever-changing corporate customers.

JEL: M31, Q56.
Pages: 24
Price: 3 Points

More titles

  • REVENUE FROM CONTRACTS UNDER MULTIPLE-ELEMENT ARRANGEMENTS

    The study addresses issues associated with the time of origin and recognition of income in accounting. The applied principles and rules, methods and methodologies relevant to the individual economic situations related to the recognition of income are considered and analyzed. The study is devoted to the recognition of revenue from transactions for ...

  • THE NATIONAL SECURITY SYSTEM OF THE REPUBLIC OF BULGARIA AS PART OF THE EUROPEAN UNION SECURITY

    The topic of security is becoming more and more relevant. The challenges of the environment and the dynamics of social processes place new demands on policies and the responsible bodies involved in their implementation. The national security system is perceived as a permanent organization, functioning in order to protect and preserve the ...

  • CHALLENGES FOR LOCAL ACTION GROUPS IN BULGARIA

    Local Action Groups (LAGs) in Bulgaria are one of the most promising forms of public-private partnership which carry out public benefit activities and contribute to solving many problems in rural areas - economic, social, environmental, cultural, health, educational, etc. Challenges for the LAG exist in all EU Member States, but their nature and ...