Milen Dinkov
BURNOUT – A PROFESSIONAL EXHAUSTION SYNDROME
OR A MODERN EMPLOYEE SYNDROME
Summary:
Workplace for most workers is characterized by lack of security and instability caused by the dynamics and requirements of the working environment. Employees change their attitudes towards their jobs, losing the confidence and stability of their social and material status in order to ensure that they keep their jobs. Hence psychological and emotional stress and anxiety rise, stress levels increase, psychosomatic problems and finally exhaustion appear. One of the clearest examples of how professional stress can affect both the individual and the organization is the “burnout syndrome”.
The purpose of this paper is to characterize essentially the burnout syndrome, identify its causes and propose individual and organizational prevention measures.
In order to achieve the main goal, the focus will be on solving the following tasks:
studying the existing theoretical formulations of the burnout syndrome;
determining the symptoms, stages and consequences of the burnout syndrome for both the individuals and the organization in which they work;
analyzing the possible measures for ensuring efficient organization of employees, which will reduce their workload and stress levels in their workplace, i.e. the probability of a burnout syndrome among them, as well as an action plan for the implementation of the proposal.
The study proves the thesis that the burnout syndrome as a result of the rising level of workload and stress in the workplace is an extremely underestimated problem in modern organizations in Bulgaria, which often show both lack of interest and lack of awareness about the causes for the appearance of this problem and the ways to deal with it.
The conclusions and findings clearly show that the problem of dealing with the burnout syndrome and its prevention is multifaceted, and this requires analyzing and solving a number of complex tasks of organizational, regulatory, qualification, behavioural, ethical and psychological nature.
Irena Emilova, Milen Dinkov
MOBBING – SUBJECTIVE FEELING OR OBJECTIVE CONDITION IN AN ORGANIZATION
Summary:
The aim of this study is based on the analysis of literature sources and data from our own survey to enrich the existing scientific knowledge related to the phenomenon of "mobbing" in the organization. The object of research in the present study is the manifestation of mobbing in the organization. The subject of research is the subjective perceptions of the individual regarding the phenomenon of "mobbing" and its actual finding in the organization.
The tasks are derived from the goal and are as follows: First. To explore the theoretical foundations of the phenomenon of "mobbing" that uses the interaction approach, taking into account the interpersonal relationships in the organization. Second. To present an author's definition of mobbing, analyzing research interpretations from different scientific fields of human knowledge. Third. To substantiate the need for counteracting mobbing by deriving the peculiarities of normative regulation and organizational regulation. Fourth. To carry out empirical research in organizations (public and private) and to establish the activities of the studied phenomenon. Fifth. To present practically oriented advice in case of subjective feeling for mobbing and detection of mobsters through express diagnostics, allowing realistic assessment of the situation. A research thesis that is being defended is that the created uncertain and complex circumstances in which organizations are forced to function affect the mental resilience of employees. Manifestations in their behavior in dynamic social processes, in addition to the objective state, tend to be a subjective error of the individual related to his personal perceptions. The approach of the interactions is used for analysis of the personality and the genesis of its behavior, situational analysis, statistical methods, historical research method, survey and interview, observations and consultations of the authors with scientists and practitioners in Bulgaria, as well as theoretical and practical research by Bulgarian and foreign authors and researchers. The following results have been achieved: based on an interdisciplinary approach, an analysis of "mobbing" as a category in the scientific field is presented and a working definition is derived in the context of organizational and behavioral aspects, which is most consistent with research interests; the need for organizational regulation of mobbing by implementing violence prevention and employee support programmes is justified; As a result of a survey, practical recommendations are proposed, which can be used for an objective assessment of the subjective feelings of the individual in relation to the studied dynamic category.
