Borislav Borisov
METHODS OF ASSESSING CAPACITY OF GOVERNMENT ADMINISTRATION
Summary:
Explaining the essence and content of the concept of „administrative capacity“ is important in terms of choosing and applying appropriate methods for its assessment. As administrative capacity can be seen both as a result of the action of forming factors and as a factor in achieving concrete results, its assessment can also be done through the use of formative and reflective indicators. Various methods for assessing the administrative capacity offered by individual authors and organizations are used in practice. The common one is that on the basis of the proclaimed principles of availability of administrative capacity, evaluation criteria and specific indicators for measuring the capacity for each criterion are set. Most of the methods for assessing administrative capacity have the principles, criteria, indicators and evaluation results in matrices, which characterize them as „matrix methods“. The object of this study is the administrative capacity of the state administration and the subject matter is the assessment of the administrative capacity. The aim of the study is to examine basic methods for assessing administrative capacity with its capabilities and features, areas of applicability, used criteria and indicators. The thesis advocated by the author is that modern management theory offers a number of methods for assessing the administrative capacity of various organizational structures, which could be successfully applied in the practice of public sector organizations, in particular the public administration.The study examines the methods of OCA (Organizational Capacity Assessment), IFA (Internal Factor Evaluation) Matrix, HACAI (Public Expenditure and Financial Accountability), TACAT (Tax Administration Diagnostic Assessment Tool) and CAF Assessment Framework), presenting their capacity for evaluation and self-assessment of entire organizations, as well as particular aspects of their administrative capacity
